Get In Touch With M'Decor

Welcome to M'Decor - your destination for beautiful home decor products! Whether you're looking for the perfect accent piece, need help finding specific items, or have questions about our collections, we're here to help you create the home you love.

At M'Decor, every customer matters. We read and respond to every inquiry because your home deserves beautiful, quality products and exceptional service.

Contact with an expert

    Frequently asked questions

    How can I get help with an existing order?

    For order-related questions, share your order number and registered email/phone in the form; support typically replies within 24–48 business hours.

    What should I do if my item arrives damaged or incorrect?

    Report within 24 hours of delivery with photos/video of the item and packaging; the team will assist with a replacement or resolution as per policy.

    When will the support team respond to my message?

    Most queries receive a reply within 24 hours on business days; during festivals or sales, it may take up to 48 hours.

    Is there a faster way to reach M'Decor for urgent issues?

    For time-sensitive issues like address change or order cancellation within 1 hour of purchase, choose “Order Issue – Urgent” in the form subject and include your order number.

    Do you handle bulk or B2B inquiries for hotels, offices, or gifting?

    Yes—choose “Bulk/Corporate” in the form and include quantities, timelines, and GST details for a tailored quote within 1–2 business days.